Cancellation & Refund Policy

Rescheduling

Preferred dates and times submitted at booking are requests only. Final schedule is confirmed after payment. To request a reschedule, contact +91 98148 31223 or [email protected] with your booking reference as early as possible.

Cancellations by the client

Editable policy placeholder: Describe your refund window here (for example, full refund if cancelled before the consultation is scheduled/delivered, or partial refund rules). Until customized, refunds are handled case-by-case after you contact us with your booking reference and payment ID.

Cancellations by the astrologer

If a paid consultation cannot be fulfilled, you will be offered a reschedule or a refund of the amount paid for that booking, processed through the original payment method where possible.

Failed or abandoned payments

If payment is cancelled or fails, no paid booking is created. You may retry booking online.

How to request a refund

1. Email [email protected] or WhatsApp +91 98148 31223.
2. Include booking reference, Razorpay payment ID, and reason.
3. Allow reasonable time for review and processing.

Chargebacks

Please contact us before raising a dispute with your bank so we can help resolve the matter directly.